When packaging and sending items, whether you are moving or selling something to buyers, there are two main details to look into. First and foremost, the seller is the person who is responsible for the item until it received by the party on the receiving end.
However, if the item is marred during transport, then the buyer has every right to appeal for a refund because the article sent differs from the portrayal shown. Unfortunately, when there is neglect in the transaction process, it can harm the seller’s business and become a waste of time for both parties.
Reason number two may have a much less immediate concern. Nevertheless, it is essential. The way the product or item is boxed or parceled is an enabler for good customer service. If the product is packed nicely and in a solid form, this impresses the customer especially if it’s for the first time. This way the seller receives a good rating and that way their sales will increase as well.
Selecting the right container
When you are packing the items for shipment, the first thing you have to do is choose the right type of containment for those items.
Always choose a good, spotless, sturdy box that can hold all the materials. It is important to check that the box is spacious enough to be able to hold not only the items but also the protective padding. However, make sure it isn’t too big because the shipping costs will be more for larger items.
If, however, a secondhand box is being used, it is critical to check the box for any damages, rips or weak spots. Be sure to remove any unnecessary labels, and if the box has many markings, it’s better not to use it.
Sometimes senders tend to load the boxes in excess, and that can be problematic for heavier items, which cannot support the weight. If shipment consists of more than one item, it is alright to send it separately as long as the items are properly covered with protective padding.
For smaller items, padded envelopes are great for packing and sending them across. Not only are they cost-effective, but they are also re-usable.
There are many reasons that items can be spoilt. It could be bad weather, worn travel paths, or just too many packages stored together. It is prudent to take your time and carefully pack and apply proper padding to all objects – fragile or not.
One of the most popular types of protection for padded envelopes and boxes is bubble wrap.
However, it is wise to have double padding or cushioning inside the boxes to fill up the empty spaces. This acts as a protective tool for precautionary purposes, just in case the items being transported don’t get damaged if the package/box gets dropped, has to endure harsh weather, or accidentally gets roughly handled. Many fillers can be used, such as; wood wool, eco-friendly foam, and of course the all-time favorite Styrofoam.
For best practice, it is advised to encircle the objects with almost two inches of padding to provide safety during transport.
After the padding/cushioning is done, gently shake the box to settle the contents of the box, to make sure that nothing is moving around inside. This will also help determine whether the packing require more padding.
Sealing the parcel
It is incredibly important that the package is sealed properly, so it does not open during transport.
There is proper packaging tape available in stores. This particular tape has strong and sturdiness and seals the package with endurance. Most people use duct tape. However, it is thin-skinned therefore making it sensitive towards heat, enabling it to dry and fall off. Packing tape is costly, but effective, especially for businesses.
A wider tape is generally easier to use, and the amount needed is normally less as opposed to other tapes. It is also critical to tape every seam of the parcel.
Sometimes a tape gun is effective to use, economical and a time saver as well. Most warehouses and big stores use them. Many businesses cater specifically to packing and are manufacturing tapes for such uses.
Damaged goods are a cost
Damaged goods, under no circumstance, is an unnecessary cost.
Once damaged goods arrive, the business still has to pay a return shipping on the parcel regardless. They will probably need to use more manpower to send the package off again, all while bearing the loss of damage.
However, gratefully this expense can be prevented by best practices of a three-step plan, such as the one below:
- Make an assessment of the merchandise that has to be shipped.
- Look into different types of packaging choices available.
- The function of the packaging should not outweigh the costs.
No matter how reliable your shipper may be, it is always best to make an assumption that your parcels will get dropped, thrown, and roughly placed everywhere. The customer will not accept any excuses and will expect for their package to arrive safe and sound.
However, there is a chance, that regardless of all precautions, some accidents will happen and cannot be avoided. Nonetheless, there can be a huge reduction of damages made if proper packing procedures and best practices are followed.
The senders or sellers, should always conscious, that inexpensive packaging does not necessarily mean that it will cheapen the whole cost.
Over-all tips to avoid damaged items
Below are a few general tips to prevent items from getting damaged, and reaching soundly to their destination point.
- When choosing supplies for packaging, keep in mind the possible damage that can be done by the weather. For example, package delivers sometimes are exposed to harsh conditions such as blizzards, and storms.
- ‘This way up’ should be marked on the package, to avoid any damage that can be caused when the receiver opens it from the wrong side.
- For delicate materials, mark ‘Fragile’ on the packages.
- If you can, re-use the packaging.
- Heavy items should be packed at the bottom.